Closed or Expired Job Posting This job posting is closed or has expired and is no longer open for applications.
Upload
Job Purpose
To oversee maintenance of software application to meet business operations needs and support end users.
Role and Responsibilities
· Providing application support.
· Performing health checks to ensure functioning of application front end and backend functionalities and coordinating with various teams to resolve issues.
· Suggest improvements in application and its usage by end users.
· Reporting and coordinating with DBA.
· Managing installation and upgrades including supporting OS admins and DBAs during their activities.
· Documenting configuration changes
· Documenting processes and monitoring application
· Supporting testing team
· Assist in planning and scheduling upgrades and other activities to support end users and business operations.
· Collecting logs, analyzing and coordinating with developers and L3 supports.
· Management of problems, raising/solving tickets in Service desk e.g., Jira
· Create status reports for management review.
Qualifications and Education Requirement
Bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Education
Bachelor's degree in software engineering, computer science, information technology, information sys
Skills
Knowledge of Oracle Database, SQLs and OS Linux knowledge is expected
· 5 years of experience in supporting payment or similar applications
· Knowledge of software applications and its support
· Knowledge of payment application and clearing schemes – RTGS, SWIFT, Instant.
· Commutation skills. English mandatory and Arabic will be an advantage.
Job Details
Preferred Candidate
